Job overview:

As an Application Specialist, your role will revolve around installing, configuration and implementing provided dental software systems ( Dental Practice Management Systems (DPMS), Dental Imaging Software) from the IT side around the Kingdom based on the projects , as well as providing client support and training for clients end users on the provided systems.

Qualification and experience required:

Bachelor degree in Information Technology, Computer Science, or relevant field and 3+ years of Experience and strong knowledge of IT systems, networking, and hardware implementation, preference to having a PMP certification

Skills and Competencies required:

- Perform software installation, configuration, Implement hardware, including servers and other related equipment optimal operation and ensure a stable IT environment.

- Utilize IT and networking expertise to ensure stable connections and a reliable working environment for all systems.

- Conduct full training sessions and hands-on support for all end-users on the provided systems and assist them with technical issues

- Provide client support as required in timely manner for tickets and resolve issues effectively

- Conduct visits to customer sites to ensure a stable work environment and address any software-related issues if needed.

- Clients oriented with a solid communication skills and the ability to establish and maintain customer relations.

- Provide reports to management on tasks accomplished and issues resolved

- Good English professional proficiency (Speaking, reading and writing)

- Proficient in Microsoft office 365 as 

- To travel across the Kingdom based on project needs and departmental requirements